Everything Else: Online Help, Laws and Unknown Facts

Below is the third and final installment of our blog series. You can read the first installment here: Answers and Reminders: ATMs. The second post can be found here. Happy reading!

Talk to Us on Facebook
We have this social platform for several reasons: to connect with you, listen and share helpful information. We will never expose any personal or identifiable information and we won’t contact you via your personal Facebook account. If you have find yourself in need of immediate help and have a general question for us, ask us on Facebook or leave a comment on our blog. You can also email our social media/marketing team through this email: ilwucufb (at) ilwucu.org. We’re here for you!

Winning on Facebook
We want to continuously grow and reward our online community so expect to see (and participate in) more Facebook contests this year. Visit and LIKE us to stay in the know!

It’s the Law
We want to protect your assets and privacy, this means our employees must comply with the law, specifically federal law. If you open a new account with ILWU Credit Union, you will be asked to present a government-issued photo ID (i.e. driver’s license) and any one of these three items: PMA card, TWIC card or paycheck stub.

Notary Services – yes, we offer them
We offer notary services to all our members and charge $10 per document. We are always looking to provide additional resources to our members so that each visit is fulfilling. If you have any ideas for additional services/products, just let us know.

Unknown Facts
Did you know that is a requirement of most credit unions (including ours) to have a general Savings account? Why? The general Savings account is actually a Share account because it holds your share. Remember those $5 you were required to deposit when opening an account with us? Well this account holds those $5 and insures your membership and vote in the ILWU Credit Union.

If you ever decide to leave us, those $5 are returned to you and your Savings account (along with any others) will be closed.

Now that you know more about us, what other questions or comments do you have for us? Leave a comment below and let’s get the conversation started.

About the Author

Alejandra Gutierrez Alex is the new Social Media Specialist for the ILWU Credit Union. She's a 'nerd' at heart who enjoys community building. Her obsessions: baked goods and old mariachi ballads.