Businesses have resolutions too, but we call them by different names – goals, plans, projects, enhancements. These apply (or should) to everything within a company – business development, customer service, marketing, finance – each department strives for a successful year. For us, success is not only defined by financial growth, but member satisfaction. We need you to grow, and we need you to feel comfortable and secure with us.
Below are just some of the things we have in store for 2012. After reading, let us know if we’re on the right track, or if we’ve missed something. And just so you know, we still hate fees and don’t plan on adding any in the coming year.
ILWU Credit Union 2012 Goals:
- A better home banking experience for our members
- New and improved online loan applications
- Introduction of E-statements
- Secured credit cards
What do you think? Do our goals and projects align with your needs as member and individual? Share your thoughts in a comment below.